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Words Matter - Clarity and Consistency

  • Chris Davies
  • Jan 17, 2024
  • 2 min read

We can all agree that words matter. How else would we communicate effectively in business? But as important as words are, shared definitions and consistency of usage are even more critical. Do we call it a Lead or a Prospect? Is it a Job Description or a Position description? Some may argue that it's just semantics and doesn't matter. While the actual term might not be critical, ensuring everyone within the organisation calls it the same thing and understands its precise meaning absolutely is.


Definitions are "importanter"

Words are important, but shared definitions are "importanter." It's not about getting hung up on semantics. "Same thing, whatever." It's recognising the profound impact that clarity and uniformity in language can have on a business. Confusion wastes time. Misunderstood requirements or expectations waste time. In a world where information is everywhere and communication is constant, we must ensure we all speak the same language.


Something as simple as the seemingly interchangeable terms, Leads and Prospects. While the terms may seem alike, ensuring everyone within the organisation uses them as they apply to your sales funnel makes a significant difference. It's not just about useless detail; it's about aligning and focusing effort.


Hunt down complexity

Continually hunting down confusion and inconsistency becomes a proactive approach to communication. We seek out complexity and replace it with clarity, recognising that miscommunication can significantly impede productivity and efficiency. By embracing a culture that values consistency, businesses pave the way toward scalability and reducing growing pains.


Operating in a single language, a shared lexicon, is a foundational principle for effective communication. It's akin to running a business on a single Operating System (OS). Enter EOS Worldwide – an operating system prioritising clarity, control, and growth. The EOS framework becomes the unifying language, ensuring that everyone in the organisation speaks the same business language.


EOS (Entrepreneurial Operating System) provides a structured approach to building organisational clarity and control. It offers tools and methodologies to enable growth, enhance communication, and create a healthier, happier team. By embracing EOS, businesses can streamline their operations, cultivate a culture of consistency, and navigate the complexities of the business landscape with agility.


While words are essential in business communication, the true magic lies in definitions and consistency. It's about rallying around a shared language, ensuring everyone understands and uses terms uniformly. Clarity is the linchpin, whether Leads and Prospects or Job Descriptions and Position Descriptions.


Embrace the "importanter" aspect of language, continually hunt down confusion, and consider EOS Worldwide as the operating system that can bring clarity, control, and growth to your business.

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CD Headshot 24 - unedited.jpg

Hi,
I'm Chris

I help business owners get untstuck, and build businesses they love that their people love working in.

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